Questions, bugs, billing, account deletion — we read everything.
Secondhand MCP is built and supported by Sooks Labs LLC. The fastest way to reach us is email — support@secondhandmcp.com — and most messages get a reply within one business day. Include the email address you signed up with so we can find your account.
Live service status: marketplace health · Setup guides: Claude, ChatGPT, Claude Desktop, Cursor · Plans: pricing.
Transient marketplace errors usually clear on retry — ask your AI to try the search again. If a marketplace keeps failing, check our live status at secondhandmcp.com/health/marketplaces, and email us if it persists.
Your account page (secondhandmcp.com/account) shows your plan, usage this month, and billing. Upgrades, downgrades, and cancellation are self-serve through the Stripe billing portal there.
Remove the connector from your AI assistant's settings (Claude: Settings → Connectors; ChatGPT: Settings → Apps & Connectors). To delete your account and data entirely, email us.
eBay uses your own free API keys from developer.ebay.com — add them on your account page. Every other marketplace works without any setup.
Email support@secondhandmcp.com, or open an issue on the open-source repo at github.com/jlsookiki/secondhand-mcp.